The recent update about Yamaha Motor India is that the company has launched ‘Yamaha Lifetime Quality Care’ service package in India. It is an initiative by the brand for its customers to improve their ownership experience. This initiative is a part of the company’s ”Call of the Blue” Season 2 campaign that will be available for the new as well as for the already existing customers throughout the country.
The ‘Yamaha Lifetime Quality Care’ service package is a complete maintenance solution for the customers under which they will be provided with a 90-minute service time per vehicle for a hassle-free experience. A Service Care package will also be provided that includes roadside assistance, extended warranty, pick and drop along with annual maintenance contracts (AMC). The reason behind the initiative is to reduce the turnaround time of servicing a vehicle, at the hands of trained Yamaha technicians.
The Senior Vice President of Strategy and Planning in Yamaha Motor India Sales Pvt Ltd, Mr Ravinder Singh said – “The impact of after-sales in the auto industry is central to the customer perception of the brand – more the hassle-free experience, the more the brand will linger on to the minds of customers. Yamaha is a brand of unique experiences. As Yamaha introduced amazing excitement in the two-wheeler market with The Call of the Blue, it is equally now substantial for the company to retain and improve the experiences of every customer. ‘Yamaha Lifetime Quality Care’ is brazen in The Yamaha Uniqueness to adequately maintain the similar performance and sportiness in the customers’ Yamaha two-wheelers year after year from the time of purchase. The whole program is designed to identify, diagnose and offer optimum maintenance to the Yamaha two-wheelers. Yamaha will begin to roll out YAMAHA LIFETIME QUALITY CARE plans to the existing and new customers based on their usage patterns and choices from October 2019 onwards.”
As per the latest details available, the brand will soon be unveiling the BS6-compliant two-wheelers and in an announcement, Yamaha notified that its BS6 products will start rolling out from November 2019. Speculations have also been there that the Japanese brand is planning to introduce the BS6 model of the 2020 Yamaha YZF-R3 in India on December 19, 2019.